Archives: FAQs
What should I say when I call to make an appointment?
I am a first time patient. When is your next available appointment? I don’t have insurance. What do I need to bring to use the sliding scale? (if applicable) What else do I need to bring? Should I arrive early? For more information on how to be prepared for your appointment, read here.
What is Behavioral Health?
Behavioral health includes therapy, psychiatry, and substance use treatment. We think that behavioral health is just as important as physical health. A majority of the clinics that we work with offer behavioral health services.
How often should I see a doctor if I am healthy?
It’s easy to wait for something to be wrong to take care of it, but yearly visits to your local clinic can help you identify problems before they become bigger (more expensive) issues. Primary Care – Once per year, this is where you go for regular check-ups and the doctor that you will have a … Continued
What if I am undocumented?
All of the clinics that 504HealthNet work with are fully available to documented or undocumented immigrants. These clinics are safe, protected places where ICE is never allowed. If you don’t have an ID, that’s OK! If you have any doubts or questions about what you might need to bring to your appointment, ask via phone … Continued
What is the difference between these clinics and an Urgent Care or an Emergency Room?
The clinics that 504HealthNet work with are best for pre‐planned, non‐emergency visits. Urgent Care or the ER is best for emergencies. At these clinics, you will likely be treated by the same doctor each time you go, and they will get to know you and your health. At an Urgent Care or ER, you will … Continued
What services do these clinics offer?
*All of these clinics provide primary care, but not all clinics provide the other services, see map for details.* Primary Care (your regular doctor) Vision Dental Behavioral (therapists or counselors) Women’s wellness They also coordinate referrals for you if you need specialty care at a hospital (x‐rays, additional testing, physical therapy, etc.) These clinics work hard to … Continued
What if I don’t have insurance?
You do not need to have insurance to get health care. All the clinics that 504HealthNet works with have flexible options for anyone seeking care. There have sliding scales which means how much you pay is based on how much you make. If you can’t afford to pay the bill at one time, payment plans … Continued
How do I start?
Every person is different, but a good place to start is with a physical. Scheduling a yearly check up will help you take charge of your health. If you’re not sure what to ask for, just tell the person at the front desk or on the phone that you’re looking for a wellness checkup.
Why should I see a doctor? I feel fine
Your relationship with your doctor should be as stong as your relationship with your teachers, religious leaders, and community leaders. Regular visits can also help you understand what is typical for you so when something feels wrong, your doctor can help you get back to normal.